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Interpret and culturally understand emotional significance

Why are Emotional Economics the difference between success and failure?

Emotional economics deliver actionable insight and understanding of the usually messy, inaccessible, and intangible human side of brand value.

Emotional economics exposes the most valuable element of a brand: How consumers feel and the value it drives.

Emotional Economics provides actionable insights that reveal dissonance between brand promise and brand experience - crucial intelligence when making decisions.

Emotion is not irrational. It is the foundation of consumer decision-making, employee engagement, and brand loyalty.

Emotional economics value sits in 3 buckets:

  1. Brand Equity in the Hearts and Minds of Consumers

  2. The Real Value of the Brand

  3. Due diligence and actionable insight to inform decision makers

James Cornish James Cornish

Delisting your brands - the Right Thing to Do 

Delisting might feel like admitting defeat - but done strategically, it's the opposite.  It's a signal that you're playing the long game, managing the 4p's of marketing.  That you care not just where your brand sells, but where it belongs.  And in a crowded market, belonging matters more than ever.

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James Cornish James Cornish

China had been an expensive and dismal failure.

Third time ‘Lucky.’ Yet there was no luck behind the third iteration – it was based on emotional economics, what mattered and why. It exposed what the water should taste like and how it should feel – the mood shift required and what subtle, subliminal messages should be present in the comms.

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James Cornish James Cornish

The Future of M&A is Emotionally Intelligent

Whether you're a dealmaker, strategist, investor, or brand leader, now is the time to expand your lens. Don't just ask what a company earns. Ask how it makes people feel. Because in the end, emotion isn’t the opposite of business logic. It is business logic—just in a language most haven't yet learned to speak.

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James Cornish James Cornish

Case Study: Mergers & Acquisitions - PJ Smoothies

The one consistent to this is the value that emotional insights give into the potential of the brand.

Most accounting is based on a rear-view approach – what has been earned. Our insights are able to value the potential going forwards...

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James Cornish James Cornish

The Emotional Economics Advantage: Why it’s the Missing Link in M&A Strategy

Whether you're a dealmaker, strategist, investor, or brand leader, now is the time to expand your lens. Don't just ask what a company earns. Ask how it makes people feel. Because in the end, emotion isn’t the opposite of business logic. It is business logic—just in a language most haven't yet learned to speak.

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James Cornish James Cornish

How 3 Behavioural Science Secrets Can Transform FMCG Brand Growth.

In FMCG, milliseconds of decision-making shape billions in revenue. These moments are powered by deep psychological shortcuts. Brands that decode and design for these behaviours — simplifying choice, building emotional relevance, and reinforcing identity — will win the hearts, minds, and baskets of consumers.

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James Cornish James Cornish

Case Study: Peroni Paranoia - A class above

The nightmare of brand erosion and demise à la Stella was avoided and Peroni retains its pre-eminent position as an upscale lager, an Italian style icon and a power brand.

The emotional mapping and liquid insights delivered success because it showed what you should and shouldn’t do with the product and gave the whole team confidence in execution via a shared vision and understanding.

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